Returns & Exchanges

At WONKY COFFEE, we want you to love every brew, but since coffee is a perishable food item, we can only accept returns on non-consumable merchandise or unopened bags within 14 days of delivery. If your order arrived damaged or doesn't meet our quality standards, we are committed to making it right through a refund or replacement.

Return Process

• 1.
  Contact Support

  Email our team at hello@wonkycoffee.com with your order number and a brief explanation of the issue or reason for the return.

• 2.
  Verification and Approval

  For damaged goods, please attach a photo of the packaging; we will review your request within 48 hours and provide a return authorization if applicable.

• 3.
  Ship the Item

  Pack your unopened coffee or unused gear securely in its original packaging and use the prepaid shipping label provided by our support team.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned item, we will process a refund to your original payment method within 5-7 business days.